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Docs: Add link to troubleshooting checklists

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Before reporting a bug, try to determine the cause of your problem...
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Michael Mayer 2022-01-10 09:47:47 +01:00
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CODE_OF_CONDUCT.md
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@ -15,7 +15,7 @@ The following non-exhaustive list provides specific guidelines and examples:
- Be respectful, be responsible, be kind
- Avoid asking for deadlines
- Don't feel entitled to free support, advice, or features if you are not a [contributor](https://docs.photoprism.app/developer-guide/), [sponsor](https://docs.photoprism.app/funding/), or paying customer
- Before reporting a bug, try to determine the cause of your problem
- Before reporting a bug, try to [determine the cause of your problem](https://docs.photoprism.app/getting-started/troubleshooting/)
- If you have a [general question](https://github.com/photoprism/photoprism/discussions) or need [technical support](https://docs.photoprism.app/user-guide/#getting-support), don't use GitHub Issues
- If you are having a bad day and want to offend someone, please go somewhere else

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CONTRIBUTING.md
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@ -7,66 +7,51 @@ are more focused on immediate results.
We welcome contributions of any kind, including bug reports, testing, writing documentation,
tutorials, blog posts, and pull requests.
## Code of Conduct ##
Our [code of conduct](CODE_OF_CONDUCT.md) explains the "dos and don'ts."
## Questions? ##
Follow us on [Twitter](https://twitter.com/photoprism_app) to receive regular project updates,
get in contact with other contributors and discuss your ideas.
Follow us on [Twitter](https://twitter.com/photoprism_app) or join our [Community Chat](https://gitter.im/browseyourlife/community)
to get regular updates, connect with other contributors, and discuss your ideas.
Of all the tools we tested, it works best to get and give continuous feedback.
Especially polls are amazing for product development.
## Roadmap ##
Our vision is to provide the most user-friendly solution for browsing, organizing, and sharing your photo collection.
The [roadmap](https://github.com/photoprism/photoprism/projects/5) shows what tasks are in progress,
what needs testing, and which feature requests are going to be implemented next.
Please give ideas you like a thumbs-up 👍 , so that we know what is most popular.
Ideas backed by one or more eligible [sponsors](SPONSORS.md) will be prioritized as well.
You are welcome to add specific feature requests directly to our [GitHub issue tracker](https://github.com/photoprism/photoprism/issues)
if no similar [idea](https://github.com/photoprism/photoprism/labels/idea)
or [todo](https://github.com/photoprism/photoprism/labels/todo) already exists.
Please don't use the issue tracker to ask general questions.
Our [Code of Conduct](CODE_OF_CONDUCT.md) explains the "dos and don’ts."
## Reporting Bugs ##
Please use the [GitHub issue tracker](https://github.com/photoprism/photoprism/issues) to report clearly identified bugs and impediments to us.
If you're not sure, start by asking in our [community chat](https://gitter.im/browseyourlife/community) or [contact us via email](mailto:help@photoprism.app).
When reporting an issue, please provide the version in use and information about your environment like browser, operating system, installed memory, and processor type.
Before reporting a bug, try to [determine the cause of your problem](https://docs.photoprism.app/getting-started/troubleshooting/).
If you ARE UNSURE, need TECHNICAL SUPPORT, or have a GENERAL QUESTION:
PLEASE USE [GITHUB DISCUSSIONS](https://github.com/photoprism/photoprism/discussions)! THANK YOU 💐
When [reporting a problem](https://github.com/photoprism/photoprism/issues), always include the version you are using
and information about your environment such as browser, operating system, installed memory, and processor type.
## Pull Requests ##
The [Developer Guide](https://docs.photoprism.app/developer-guide/) contains all information
The [Developer Guide](https://docs.photoprism.app/developer-guide/) contains all information
necessary to get you started.
Issues labeled [help wanted](https://github.com/photoprism/photoprism/labels/help%20wanted) /
[easy](https://github.com/photoprism/photoprism/labels/easy) can be good (first) contributions.
Because we want to create the best possible product for our users,
we have a set of [guidelines](https://docs.photoprism.app/developer-guide/pull-requests)
Because we want to create the best possible product for our users,
we have a [set of guidelines](https://docs.photoprism.app/developer-guide/pull-requests)
to ensure that all source code submissions are acceptable.
They include step-by-step instructions for submitting new features,
They include step-by-step instructions for submitting new features,
bug fixes, and documentation improvements.
**Reviewing, testing and finally merging pull requests requires significant resources
**Reviewing, testing and finally merging pull requests requires significant resources
on our side. If it's not just a small fix, it can take several months.**
## Can't code? ##
No worries, you may also contribute by...
No worries, you can also contribute by...
* doing [research](https://github.com/photoprism/photoprism/issues?q=is%3Aopen+is%3Aissue+label%3Aresearch) or improving our [docs](https://github.com/photoprism/photoprism/issues?q=is%3Aopen+is%3Aissue+label%3Adocs)
* recommending PhotoPrism to your friends
* voting for us on pages like:
* Doing [research](https://github.com/photoprism/photoprism/issues?q=is%3Aopen+is%3Aissue+label%3Aresearch) or improving our [docs](https://github.com/photoprism/photoprism/issues?q=is%3Aopen+is%3Aissue+label%3Adocs)
* Recommending PhotoPrism to your friends
* Voting for us on pages like:
* https://alternativeto.net/software/photoprism/about/
* https://www.saashub.com/google-photos-alternatives
* publishing tutorials, blog posts, or podcasts
* Publishing tutorials, blog posts, or podcasts
Thank you very much! <3
Thank you! <3