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Docs and Issue Templates: Update bug report notes

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Michael Mayer 2022-01-27 16:44:04 +01:00
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.github/ISSUE_TEMPLATE/bug_report.md vendored
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@ -7,7 +7,7 @@ assignees: ''
---
## We kindly ask you not to report a bug unless you are certain to have found a new issue that must be fixed directly in the application source code ##
## We kindly ask you not to report a bug unless you are certain to have found a fully reproducible and previously unreported issue that must be fixed directly in the application source code ##
Contact us or a community member if you need help, it could be a local configuration problem, or a misunderstanding in how the software works.

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CONTRIBUTING.md
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@ -21,7 +21,8 @@ to determine the cause of your problem. If you have a general question, need hel
### GitHub Issues ###
Never report a bug unless you are certain to have found a new issue that must be fixed directly in [our source code](https://github.com/photoprism/photoprism):
Never report a bug unless you are certain to have found a fully reproducible and previously unreported issue that
must be fixed directly in [our source code](https://github.com/photoprism/photoprism):
- [Contact us](https://photoprism.app/contact) or [a community member](https://github.com/photoprism/photoprism/discussions) if you need help, it could be a local configuration problem, or a misunderstanding in how the software works
- This gives our team the opportunity to [improve the documentation](https://docs.photoprism.app/getting-started/troubleshooting/) and provide best-in-class support to you, instead of handling unclear and/or duplicate bug reports

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README.md
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@ -104,9 +104,10 @@ Think of "free software" as in "free speech," not as in "free beer". Thank you!
### GitHub Issues ###
We kindly ask you not to report bugs via GitHub Issues unless you are certain to have found a new issue that must be
fixed directly in the app. [Contact us](https://photoprism.app/contact) or [a community member](https://github.com/photoprism/photoprism/discussions) if you need help, it could
be a local configuration problem, or a misunderstanding in how the software works. This gives our team the opportunity
We kindly ask you not to report bugs via GitHub Issues unless you are certain to have found a fully reproducible and
previously unreported issue that must be fixed directly in the app. [Contact us](https://photoprism.app/contact)
or [a community member](https://github.com/photoprism/photoprism/discussions) if you need help, it could be a local
configuration problem, or a misunderstanding in how the software works. This gives our team the opportunity
to [improve the documentation](https://docs.photoprism.app/getting-started/troubleshooting/) and provide best-in-class
support to you, instead of handling unclear and/or duplicate bug reports.