From c9fcf66d48d21f9fcc0f50909201a51624b83dbc Mon Sep 17 00:00:00 2001 From: Michael Mayer Date: Thu, 27 Jan 2022 16:44:04 +0100 Subject: [PATCH] Docs and Issue Templates: Update bug report notes --- .github/ISSUE_TEMPLATE/bug_report.md | 2 +- CONTRIBUTING.md | 3 ++- README.md | 7 ++++--- 3 files changed, 7 insertions(+), 5 deletions(-) diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md index b63cb63da..ed49c0ab5 100644 --- a/.github/ISSUE_TEMPLATE/bug_report.md +++ b/.github/ISSUE_TEMPLATE/bug_report.md @@ -7,7 +7,7 @@ assignees: '' --- -## We kindly ask you not to report a bug unless you are certain to have found a new issue that must be fixed directly in the application source code ## +## We kindly ask you not to report a bug unless you are certain to have found a fully reproducible and previously unreported issue that must be fixed directly in the application source code ## Contact us or a community member if you need help, it could be a local configuration problem, or a misunderstanding in how the software works. diff --git a/CONTRIBUTING.md b/CONTRIBUTING.md index 83107ea81..f1963a5d5 100644 --- a/CONTRIBUTING.md +++ b/CONTRIBUTING.md @@ -21,7 +21,8 @@ to determine the cause of your problem. If you have a general question, need hel ### GitHub Issues ### -Never report a bug unless you are certain to have found a new issue that must be fixed directly in [our source code](https://github.com/photoprism/photoprism): +Never report a bug unless you are certain to have found a fully reproducible and previously unreported issue that +must be fixed directly in [our source code](https://github.com/photoprism/photoprism): - [Contact us](https://photoprism.app/contact) or [a community member](https://github.com/photoprism/photoprism/discussions) if you need help, it could be a local configuration problem, or a misunderstanding in how the software works - This gives our team the opportunity to [improve the documentation](https://docs.photoprism.app/getting-started/troubleshooting/) and provide best-in-class support to you, instead of handling unclear and/or duplicate bug reports diff --git a/README.md b/README.md index eab0f80c3..a245e73f2 100644 --- a/README.md +++ b/README.md @@ -104,9 +104,10 @@ Think of "free software" as in "free speech," not as in "free beer". Thank you! ### GitHub Issues ### -We kindly ask you not to report bugs via GitHub Issues unless you are certain to have found a new issue that must be -fixed directly in the app. [Contact us](https://photoprism.app/contact) or [a community member](https://github.com/photoprism/photoprism/discussions) if you need help, it could -be a local configuration problem, or a misunderstanding in how the software works. This gives our team the opportunity +We kindly ask you not to report bugs via GitHub Issues unless you are certain to have found a fully reproducible and +previously unreported issue that must be fixed directly in the app. [Contact us](https://photoprism.app/contact) +or [a community member](https://github.com/photoprism/photoprism/discussions) if you need help, it could be a local +configuration problem, or a misunderstanding in how the software works. This gives our team the opportunity to [improve the documentation](https://docs.photoprism.app/getting-started/troubleshooting/) and provide best-in-class support to you, instead of handling unclear and/or duplicate bug reports.