Don't report a bug unless you are sure you found a new problem that must be fixed directly in the app:
- Ask for [technical support](https://photoprism.app/contact) if you need help, it could be a local configuration issue, or a misunderstanding in how the software works
- This gives our team the opportunity to [improve the documentation](https://docs.photoprism.app/getting-started/troubleshooting/) and provide best-in-class support to you, instead of handling incomplete and/or duplicate bug reports
- When reporting a problem, always include the software versions you are using and other information about your environment such as [browser, browser plugins](https://docs.photoprism.app/getting-started/troubleshooting/browsers/), operating system, storage type, memory size, and processor
[Because we want to create the best possible product for our users, we have a set of guidelines to ensure that all source code submissions are acceptable.](https://docs.photoprism.app/developer-guide/pull-requests)
* [Conducting research](https://github.com/photoprism/photoprism/issues?q=is%3Aopen+is%3Aissue+label%3Aresearch) and [improving the documentation](https://github.com/photoprism/photoprism/issues?q=is%3Aopen+is%3Aissue+label%3Adocs)