diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md
index f803432d6..beeb65588 100644
--- a/.github/ISSUE_TEMPLATE/bug_report.md
+++ b/.github/ISSUE_TEMPLATE/bug_report.md
@@ -41,7 +41,7 @@ A clear and concise description of what you expected to happen.
 
 **What could be the cause of your problem?**
 
-Before reporting a bug, try to determine the cause of your problem:
+Try to determine the cause of your problem before submitting a bug report:
 https://docs.photoprism.app/getting-started/troubleshooting/
 
 **Can you provide us with example files for testing, error logs, or screenshots?**
diff --git a/README.md b/README.md
index 10e6f76a5..e8e686d6e 100644
--- a/README.md
+++ b/README.md
@@ -72,7 +72,7 @@ It provides additional motivation to keep going.
 
 ## Getting Support ##
 
-Before reporting a bug, please use our [Troubleshooting Checklists](https://docs.photoprism.app/getting-started/troubleshooting/)
+Before submitting a support request, please use our [Troubleshooting Checklists](https://docs.photoprism.app/getting-started/troubleshooting/)
 to determine the cause of your problem. If this doesn't help, or you have other questions:
 
 - you are welcome to ask in our [Community Chat](https://gitter.im/browseyourlife/community)