diff --git a/.github/ISSUE_TEMPLATE/support-request.md b/.github/ISSUE_TEMPLATE/support-request.md
new file mode 100644
index 000000000..9e9ff6543
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/support-request.md
@@ -0,0 +1,21 @@
+---
+name: Support Request
+about: You have general questions or need assistance
+title: " "
+labels: question
+assignees: ''
+
+---
+
+PLEASE USE GITHUB ISSUES ONLY TO REPORT 
+CLEARLY IDENTIFIED BUGS - THANK YOU!
+
+Use GitHub Discussions or our Community Chat 
+if you need assistance and for general questions: 
+
+- https://github.com/photoprism/photoprism/discussions
+- https://gitter.im/browseyourlife/community
+
+Sponsors receive direct technical support via email:
+
+- https://photoprism.app/contact
\ No newline at end of file