- don't feel entitled to free support, advice, or features if you are not a [contributor](https://docs.photoprism.app/developer-guide/), [sponsor](https://docs.photoprism.app/funding/), or paying customer
- before reporting a bug, try to [determine the cause of your problem](https://docs.photoprism.app/getting-started/troubleshooting/)
- if you have a [general question](https://link.photoprism.app/discussions) or need [technical support](https://docs.photoprism.app/user-guide/#getting-support), don't use GitHub Issues